TESTIMONIALS

On-site audits
Service benchmarking
Fresh Start training
Call center outsourcing
KPI measurement
Legal compliance

SEASONED PROS

PLANNING

Primago canada inc

Business Consulting

GLOBAL CO.

“Primago Canada Inc delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

We identify technology, training, and processes to take your service team to the next level.

Once we have executive buy-in, we oversee the implementation process from start to finish.

EFFICIENCIES

ASSESSMENT

OUR CONSULTANTS HAVE BEEN EVERYWHERE – RETAIL TO WALL STREET.

Our professional staff includes four MBAs, a certified sales process engineer, and a customer retention expert. We have special expertise in Web sales, insurance, and healthcare.

Primago Canada Inc monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

IMPLEMENT

OUR SERVICES

Primago Canada Inc uses surveys, interviews, and observation to conduct a comprehensive service audit.